Shipping policy

Green Sun Foods – Canada Only

At Green Sun Foods, we keep things simple — just like our ingredients. Real chocolate. Real fruits. Real good.

Where We Ship

We currently ship within Canada only.

We do not offer international shipping at this time.

Free Shipping

We offer: Free Standard Shipping on orders of $70 CAD or more (before taxes).

For orders under $70 CAD, shipping rates are calculated at checkout based on your delivery address.

Order Processing Time

All orders are processed within 2–4 business days.

You will receive a confirmation email once your order has been processed and shipped. During high-volume periods, processing times may be slightly extended.

Orders are processed Monday through Friday, excluding holidays.

Delivery Time

Once shipped, standard delivery within Canada takes up to 1 week.

Delivery times may vary depending on your province, rural locations, weather conditions, or carrier delays.

Tracking information will be provided by email once your order has shipped.

Warm Weather Shipping

Our products are made with real 70% Peruvian dark chocolate. Because we use real chocolate with no artificial stabilizers, melting may occur during warmer months.

During periods of high temperatures, we may:

  • Adjust shipping schedules
  • Add insulation when necessary
  • Delay shipments to prevent weekend warehouse holds

Green Sun Foods is not responsible for melting after confirmed delivery, but we take every reasonable step to protect your order during transit.

Incorrect Shipping Information

Please ensure that your shipping address is accurate at checkout.

Green Sun Foods is not responsible for:

  • Incorrect or incomplete addresses
  • Packages returned due to address errors
  • Lost or stolen packages marked as delivered by the carrier

If a package is returned due to an address issue, additional shipping charges may apply to resend the order.

Contact Us

For questions regarding your order, please contact us here. We are happy to assist you.